Tips for Hosts before accepting a booking

Nicolas Doeser

Last Update 9 months ago

In this article, we’ll walk you through some important aspects to consider before accepting a booking.


1. Get to know the hirer

Locations on Scouty are booked for all kinds of productions including brand commercials, movies, music videos, influencer campaigns and more. Make sure to ask the Hirer to provide important information about the shoot, including:

  • Type of shoot
  • Crew size
  • Rooms that will be used
  • Company or individual booking the location


Note: In order to use Scouty all Hirers confirm that they have a Public Liability Insurance (PLI) in our Terms & Conditions. Some of our Hosts ask their Hirers to provide proof of a PLI before accepting a booking.


2. Ask questions that are important to you before accepting a booking

Each location on Scouty is different, and there might be some things that are important to you that you would like to clarify with the potential Hirer before accepting a booking. Please take your time to ask the questions that are important to you before accepting a booking. This will ensure that the Hirer and you are on the same page about the booking and production.

Questions that might be impoartant for you include:

  • How many vehicles will be on-site?
  • Who will be the point person the day of?
  • Do you have any questions about the rules and additional terms in our listing?
  • Can I get a copy of your Public Liability Insurance?
  • What COVID-guidelines will be followed, and how will the health and safety be maximised?


3. Prepare for and supervise bookings

As a Host, you are responsible for protecting your space and amenities.

Before a booking starts, secure or remove valuable, vulnerable, or sensitive items. We also recommend conducting a walkthrough with your Hirer before and after the booking. Document the state of the space and amenities pre- and post-booking by taking photos/videos. If you will to stay on site or have CCTV in place, be transparent about this with the Hirer upfront to set appropriate expectations.


If you need advice or have a question prior, during or after a booking, please reach out to us. If it’s after hours and our team isn’t readily available, make sure to document the situation and collect evidence to the best of your ability.


4. Get in touch with us

If you’ve just received your first booking request or have a question in regards to a booking request, please get in touch with us via the live chat, email [email protected] or ring us. The team is looking forward to answering all your questions.

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